Privacy Policy
Last updated: August 2026
Introduction
hazy-savanna respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following categories of personal information:
- Identity data: name and title
- Contact data: email address
- Technical data: IP address, browser type, operating system, and browsing patterns
- Usage data: information about how you use our website and services
- Booking data: service preferences and special requirements
How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your booking requests
- To communicate with you regarding our services
- To improve our website and services
- To comply with legal obligations
- To send you information about similar services, where you have consented
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract when processing booking requests
- Legitimate interests in improving our services and communicating with clients
- Consent for marketing communications
- Legal obligations under South African law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Booking records are retained for seven years in accordance with South African tax and business requirements.
Your Rights
Under the Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Third-Party Disclosure
We do not sell your personal information. We may share your data with service providers who assist in operating our website and delivering services, subject to confidentiality agreements.
International Transfers
Your data may be transferred to and processed in countries outside South Africa. Where this occurs, we ensure appropriate safeguards are in place to protect your information.
Contact Information
For questions about this privacy policy or to exercise your rights, please contact us at:
Email: [email protected]
Address: 42 Lighthouse Road, Cape Town, 8001, South Africa
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.